This system is based on the Microsoft Office 365 system and is expected to be the default email system for all university employees. You can access this using a web browser and any mail client supporting IMAP or Exchange protocol; for more info, see the Using Rutgers Connect page. Rutgers Connect also comes with extra benefits such as 1TB of cloud storage on OneDrive, a free license of Skype for Business, and multiple free licenses of  Microsoft Office that can be installed on your office or personal computers.

Obtaining Access
Like other OIT services, all employees should activate a Connect account on the netid.rutgers.edu website.

IMPORTANT NOTES TO BE AWARE OF:

1. University employees, e.g., TAs, Faculty, Staff, or anyone paid by Rutgers,  are expected to use the Rutgers Connect mail system for their work email.
2.  Using your Rutgers Connect account for your official business is required.
3.  Forwarding your Connect email to another system is not allowed by policy. Doing so will result in you losing your forwarded email.
4.  We don’t recommend that users move all their existing mail from other locations to Rutgers Connect, as this account may be temporarily closed if you lose your faculty/staff roles or leave Rutgers.
5. Extracting your email from this system takes work. (See Leaving Rutgers or No longer Work for Rutgers section below for instructions)
6. All published papers’ email references should use the @rutgers.edu email address instead of the @cs.rutgers.edu address to avoid issues after leaving Rutgers. (see Using Personalized Email Address section)
7.  To avoid loss of email when you graduate from Rutgers, we recommend using the @rutgers.edu email address and not @cs.rutgers.edu. Using @rutgers.edu allows you to get a better name and redirect the email to another destination when you graduate. (see Using Personalized Email Address section)
8.  Rutgers Connect, by default, requires you to use Microsoft Exchange protocol to read your email. If you must use IMAP/SMTP protocol to read your email, please notify us to request access.
9.  Rutgers Connect, by default, enabled a “Safe” URL called Safelink in the email to protect the end-user from phishing emails. To decode the original URL, copy/paste the link to a website: http://www.o365atp.com. If a user wants this feature disabled, please notify us with a justifiable reason for requesting a one-time change.  IMPORTANT: This service will be re-enabled if your NetID account is compromised, and we cannot turn it off again.

This system is based on Google Mail (Gmail). This system is the default system for all Rutgers students. You can access it using a web browser at https://scarletmail.rutgers.edu or any mail client supporting IMAP protocol. All Scarletmail users also get access to ScarletApps with 30GB storage for Google Drive, Google Photos, Google Docs,  and all other Google Apps. This account does not go away when you graduate or retire from Rutgers.

IMPORTANT: Please don’t forward your Rutgers Connect email to your Scarletmail account. If you do that, you will lose your email and violate the policy.

Your mail address will initially be NETID@cs.rutgers.edu (faculty/staff) or NETID@scarletmail.rutgers.edu (students). Many prefer to use an email address such as NETID@rutgers.edu or even john.smith@rutgers.edu. Mail sent to NETID@rutgers.edu will be forwarded to you at cs.rutgers.edu or scarletmail.rutgers.edu, as applicable.

You can add a “personalized” address, such as john.smith@rutgers.edu, or change the address it is forwarded using the Email portion of https://netid.rutgers.edu.

Our recommendation is to use your personalized @rutgers.edu address for your publication. Do NOT use your @cs.rutgers.edu email for publication because once you graduate, your @cs.rutgers.edu address will be closed.  The @rutgers.edu address is flexible because it can be directed to your scarletmail or Rutgers Connect email during your time at Rutgers.

IMPORTANT: If Rutgers pays you, your personalized address will only be forwarded to your existing Rutgers Connect account. This is enforced centrally.

As a retiree or alum, you are allowed to keep your Scarletmail account. Nothing needs to be done. If you don’t have one, you should activate it via the netid.rutgers.edu website before you retire.

If Rutgers pays you, you likely have the @cs.rutgers.edu email address on Rutgers Connect. The Rutgers Connect account is meant for official University business only. 

If you are a PhD student who had a faculty role and is waiting to finish, ensure you continue to have a Student role by registering for a 0-credit class or seminar, or you will have no valid role at Rutgers.

Once you no longer have a valid role at Rutgers, your Rutgers Connect account is closed, and data is essentially gone.

If you have personal data/email, you must migrate them before you leave or risk losing it.  Once the account is closed, there is no way to get the data back without following  University policy 70.1.7 Rutgers Provisioning/Deprovisioning Policy.

Other Resources that will go away

Please also take a look at the OIT Access to Rutgers Technology resources for graduating students page to see what resources will immediately disappear after graduation.